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Jatbaji Privacy Policy — How We Protect Your Data

At Jatbaji, your personal data matters deeply to us. This Policy clearly sets out what information is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026
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Key Points of the Privacy Policy

How Jatbaji Protects Your Information — At a Glance

SSL Encryption Protection

256-bit SSL encryption is active across all Jatbaji pages. Your login credentials, payment data, and personal information are all transmitted in fully encrypted form.

Data Is Never Sold

Your personal data is never sold to advertisers or third parties. Only the information necessary to deliver our services is shared with relevant parties.

KYC Data Security

NID or passport information submitted for identity verification is stored on a separate, secured server and is used exclusively for verification purposes.

In Your Control

You can view, correct, or request deletion of your data at any time. Your right to data portability is also fully protected.

Retained for a Specified Period

Your data is never kept longer than necessary. Once a set period has passed following account closure, your information is permanently deleted.

Privacy Support

For any questions or concerns about data protection, you can reach our dedicated Data Privacy team directly.

Table of Contents

Introduction

Welcome to Jatbaji. This Privacy Policy ("Policy") explains what information is collected when you use the Jatbaji platform, how it is used, and how it is kept secure. Rather than dense legal language, this Policy has been written in plain, straightforward terms so you can genuinely understand it.

By creating an account or using the Jatbaji platform, you are agreeing to this Privacy Policy — so it's worth taking a moment to read it before you get started.

We believe that data protection is about more than legal compliance — it is an expression of the respect we have for our members. Jatbaji treats your data as a responsibility, not a resource.

This Privacy Policy was last updated in January 2026. If changes are made in the future, you will be notified via your registered email or through a notice on the platform.

What Information Is Collected

Jatbaji collects different types of information at different points. Full details are provided below:

Information You Provide at Registration

When creating an account, you provide certain details directly — such as your full name, mobile number, email address, date of birth, and preferred username. These details are required to create an account.

During KYC Verification

During identity verification (KYC), we collect your National ID (NID) or passport details along with a selfie photo. This is mandatory for fraud prevention and compliance with international regulatory standards.

Automatically Collected Information

Some information is collected automatically while you use the platform — including your IP address, device type and operating system, browser type, pages visited and time spent, and login and logout timestamps. This data is used to improve the security and performance of the platform.

Payment Information

Payment method details (such as a bKash or Nagad number) are recorded at the time of a deposit or withdrawal. Full payment information is not stored on Jatbaji's servers — the payment processor handles this through its own secure systems.

Data Type Collection Time Mandatory?
Name & Contact Information At Registration Yes
Date of Birth At Registration Yes
NID / Passport For KYC Verification Prior to Withdrawal
Payment Method Information During Transactions Yes
Device & IP Information Automatic During Use Automatic
Betting History Betting Activity Automatic

How Your Data Is Used

Jatbaji uses your information only for specific, legitimate purposes. These are clearly outlined below:

  • Account Management: To create and manage your account and ensure its security.
  • Payment Processing: To process deposits and withdrawals quickly and securely.
  • Identity Verification: To meet KYC compliance requirements and prevent fraud.
  • Customer Support: To address your questions and resolve any issues you encounter.
  • Responsible Gaming: To detect unusual betting patterns and protect your interests.
  • Platform Improvement: To analyze usage patterns and improve the quality of our services.
  • Relevant Contact: To send you important updates, security alerts, and promotions tailored to your preferences.
  • Ad Sales: Your data is not sold to advertisers.
  • Unnecessary Profiling: Irrelevant profiling or unauthorized analysis of personal information.

Jatbaji may send you promotional emails or SMS, but you can unsubscribe at any time. Simply use the "Unsubscribe" link at the bottom of any email, or manage your preferences through Account Settings.

Sharing Data with Third Parties

Jatbaji does not sell your data to third parties. However, limited information may be shared with certain trusted partners in order to provide specific services. These parties include:

Payment Processors

Specific payment details for bKash, Nagad, Rocket, and bank transfers are shared with the relevant payment processor, who handles them under their own privacy policy.

Identity Verification Service

Trusted third-party verification services may be used during the KYC process. These parties receive only the specific information required for identity verification and may not use it for any other purpose.

Legal Obligations

Jatbaji may be required to share information in response to a court order, a request from a regulatory authority, or a lawful request from law enforcement. In such cases, Jatbaji complies with its legal obligations.

Jatbaji never shares your information with third parties for marketing or advertising purposes without your consent. If anyone claims to be requesting your data on behalf of Jatbaji, contact us directly to verify.

Security Measures

Jatbaji maintains multiple layers of security to protect your data. Each layer provides a distinct level of protection:

1
SSL/TLS Encryption
256-bit SSL encryption is active across all pages of the platform. Every piece of data exchanged between your browser and our servers is fully encrypted, making it unreadable to anyone in between.
2
Two-Factor Authentication (2FA)
Enabling two-factor authentication means that even if someone knows your password, they still can't log in without the additional code sent to your mobile. This feature can be activated from Account Settings.
3
Real-Time Fraud Detection
If an unusual login attempt or abnormal transaction pattern is detected, your account is automatically and temporarily locked, and you are notified immediately.
4
Data Segregation
KYC documents, payment information, and general account data are each stored on separate, secured servers. If one layer is compromised, the rest of your data remains protected.
5
Regular Security Audits
Jatbaji's systems are regularly audited by third-party security experts. Any vulnerabilities identified are addressed on a priority basis.
6
Staff Training & Access Control
Only authorized staff have access to specific data. Every access is logged and regularly reviewed to prevent unauthorized entry.

Cookie Policy

Jatbaji uses cookies to keep the website running smoothly and to improve your experience. Cookies are small files stored in your browser that allow the platform to recognise you on your next visit.

Cookie Types Purpose Duration Type
Session Cookies Keeping You Logged In Expires When the Browser Is Closed Essential
Security Cookie CSRF Attack Prevention Session-Based Essential
Preference Cookies Remembering Your Language & Theme Preferences 1 Year Optional
Analytics Cookies Usage Pattern Analysis 6 Months Analytics

Essential cookies cannot be disabled, as the platform will not function properly without them. However, optional and analytics cookies can be turned off through your browser settings or our cookie management tool.

Your Data Rights

As a Jatbaji member, you have specific rights over your own data. To exercise these rights, contact Customer Support or reach us at privacy@jatbaji.click.

Right to Access Your Data

You may request to view what information Jatbaji holds about you. Requests are typically responded to within 30 working days.

Right to Rectification

You can request corrections to any inaccurate or outdated information. Some details can also be updated directly from your account settings.

Right to Erasure

You may request that your data be deleted within a specified period after your account is closed. However, certain information may need to be retained due to legal obligations.

Data Portability

You can request a copy of your data in a structured format — such as your account transaction history or betting records.

Right to Object to Processing

You can object to certain types of data processing — for example, opting out of marketing communications.

Right to Restrict Processing

In certain circumstances, you can request that the processing of your data be temporarily restricted.

Data Retention Period

Jatbaji does not retain your data longer than necessary. The retention periods for different types of information are outlined below:

  • Active Account Data: For the full duration your account remains active.
  • Transaction Records: 5 years after account closure (as required by law).
  • KYC Documents: 5 years after account closure.
  • Betting History: 3 years after account closure.
  • Customer Support Records: 2 years after last contact.
  • Login & Device Logs: 1 year.
  • Cookie Data: Depending on the cookie type, retention ranges from session-length up to 1 year.

Certain data may need to be retained beyond the periods above due to legal obligations — in such cases, it will be used solely for legal purposes.

Protection of Minors

Jatbaji is not intended for anyone under 18. We do not knowingly collect information from minors. Age is verified during the registration process and confirmed through KYC.

If a parent or guardian believes their child under the age of 18 has created an account on Jatbaji, please contact support@jatbaji.click immediately. Any such account will be closed without delay and all associated data will be deleted.

Protecting minors is one of Jatbaji's top priorities. There are no compromises on this.

Contact

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please get in touch through the channels below:

  • Privacy Email: privacy@jatbaji.click
  • General Support: support@jatbaji.click
  • Live Chat: Log in to the platform and access 24/7 Bangla support anytime via the chat icon.

Formal privacy-related requests are typically responded to within 30 business days.

General Inquiries

Answers to Common Security & Support Questions

Setting up Two-Factor Authentication (2FA) on Jatbaji is straightforward. Start by logging into your account, then click your profile icon or name in the top-right corner and navigate to "Account Settings" or "Security Settings." You'll find a "Two-Factor Authentication" or "2FA" option there — go ahead and enable it. Once activated, a verification code will be sent to your registered mobile number. Enter that code to confirm. From that point on, every login will require both your password and a one-time OTP sent to your mobile. This extra step keeps your account secure even if someone else gets hold of your password. If you lose your phone or don't receive the code, contact customer support — they'll verify your identity and guide you through the account recovery process.

Jatbaji offers several ways to get support. The fastest option is live chat — log in to the platform and click the chat icon in the bottom corner of the page. You can communicate in Bangla and typically receive a response within minutes. Live chat is fully active from 8 AM to 12 AM. For urgent matters such as account security or payment issues, support is available 24 hours a day. For email support, write to support@jatbaji.click — responses usually arrive within 4 to 6 hours, though during busy periods it may take up to 24 hours. For privacy or data-related matters, contact privacy@jatbaji.click, and for responsible gaming concerns, reach out to responsible@jatbaji.click. All communications can be conducted in Bangla.

Start with confidence — your data is safe with Jatbaji

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